CUSTOMER
PRIVACY & SECURITY
Customer privacy and security is our number one commitment to you.
We pride our selves in maintaining the highest commercial security
available. We also promise to never sell or give your private
information (any information) to anyone. We treat our customers
like we would like to be treated and better. Thank you for being our
customers!
CUSTOMER
SATISFACTION
Customer service is a top priority at Welcome Baby. We have instituted
procedures to make it easy and efficient to offer outstanding service
to all of our customers.
Email or call toll-free at
1-888-742-BABY (2229) with any questions you have regarding service
issues.
100% SATISFACTION GUARANTEE
Buying from Welcome Baby is always fun, convenient, and risk-free. We
are so certain you will be thrilled with your purchase, that we back
every product with an unconditional guarantee. If you are not
completely satisfied, not only will we exchange your purchase or
issue a refund.
CRITERIA FOR SATISFACTION GUARANTEE
Defective Products
– There is a 90 day warranty on defects in workmanship and materials.
We will exchange the defective product for another one. Return postage
is paid by Welcome Baby.
Dissatisfaction
– If you are not satisfied with a product, return it
within 30 days, and Welcome Baby will exchange it or issue a credit or
refund. Return and original delivery costs are the customer’s
responsibility.
RETURNS
Securely
package the item(s) being returned. Include the original sales receipt
in the package.
Ship all
returns to:
Welcome Baby
P.O. Box 779
Fairfield, CA 94533
(888) 742-BABY (2229)
CustSvc@WelcomeBaby.com
